Our company values our customers' experience during the whole process from the very initial communication to the final delivery.
For fully custom products, you may not even know what your product will be looking like until the ideas have eventually come to life. The process can be way more complicated than just doing imprinting on a certain item.
In addition, there are higher delivery uncertainties for overseas production due to many unforeseen circumstances, such as custom clearance, local transportation delay and even weather issues. Production, delivery and risk management are the keys to ensure timely delivery and best overall solution for a certain project to reduce unnecessary cost to the least.
As everyone makes mistakes, after-sales services is essential to refine the production process on the our side as a supplier and also build a long-lasting relationship with our clients. We offer 30 days after delivery product guarantee to all our orders to ensure happy clients!
After all the years, the most precious thing we have ever retained are the trust and friendship we have gained with our valued clients. It's more valuable than gold and we are deeply grateful for that and would do the best we can to to bring the partnership to the new level.