This company came through for us in a pinch. We needed 30,000 cups in a short amount of time for a tour and they got on it right away. They were able to ship directly to the first 5 venues to buy us more time to get the bulk of the shipment in via sea freight and made sure everything was where it needed to be with plenty of time to go. They also even thought about marking the boxes with stickers to let us know which cup version was in which boxes... something I didn't event think about. With about 1,000 boxes, that would have been brutal. Definitely a great company that does great work and we hope to be working with them again soon!
This factory was fabulous to work with, have EXCELLENT communication day and night for our project and delivered ahead of our schedule. It was a 9K piece order and they handled it perfectly. From the beginning stages of the custom items until delivery to my client, they were on top of everything. I will continue to let them quote ALL of my custom work and would highly recommend them! Price was the best of all 4 quotes I received as well. Packaging for the variety of items was spot on and all labeled and extra packing to ensure safe arrival of the glass ornaments. I have done many other projects with them and all great successes!
Honestly; this was our biggest order in 30 years. Annie and her colleagues were instrumental in providing virtual proofs, photos of pre-produced samples, and delivery days in advance of schedule. Most importantly, their communication and follow-up was far and away better than anything we’ve experienced. If you don’t believe me, reach out to Annie and UPromo.
Upromo jumped through hoops to find the product I was looking for and with a smile the whole.
Will order again.
Great responsiveness with digital proofs and virtuals. Great turnaround...good quality - not issues.
The team was responsive and helpful with all or our requests. They delivered on time and without issue.
Great company to work with. Get done what they promise. High quality service and products. Can't wait to use them again.
Fabulous service from start to finish. Thank you for being amazing!
Upromo was great at taking care of my order from start to finish, I will definitely be using thing for future promo orders.
Great customer service. Reliable supplier! Highly recommended.
Team was quick to reply and the ordering process was easy. Customer service was great and the products were all the expected quality with no defects on the imprint.
Great product and amazing service. Their communication through the entire process from quote to delivery was spot on! They even helped my out with a little upgrade and my customer could not have been any happier. And a happy customer makes me a happy distributor. I will definitely look for more opportunties to order from UPromo!
UPromo is a fantastic vendor to work with. There was an internal production issue that they caught and fixed without me even asking. Even with the mixup, they had my product shipped to me on time and I received them for my event. I am excited to work with them again soon. Thank you, UPromo!